My Role at Stellar Labs Nutrition
At Stellar Labs Nutrition, I served as an online business manager, overseeing e-commerce organization, customer communication, and product updates. I analyzed customer feedback and sales trends to support decisions around clarity, trust, and accessibility across the brand.
My role required attention to both operational detail and consumer experience. I focused on how information was presented, how questions were answered, and how small design choices affected whether people felt confident using the product.
Key Responsibilities
• E-commerce management and product updates
• Customer communication and issue resolution
• Sales trend and feedback analysis
• Information clarity and transparency review
• Supporting data-informed brand decisions
This role gave me hands-on experience in how health-related businesses operate and how trust is built or lost through everyday decisions.